{"id":9222,"date":"2024-12-03T16:02:20","date_gmt":"2024-12-03T21:02:20","guid":{"rendered":"https:\/\/shepherd.org\/?page_id=9222"},"modified":"2025-04-29T10:58:43","modified_gmt":"2025-04-29T14:58:43","slug":"appointments","status":"publish","type":"page","link":"https:\/\/shepherd.org\/treatment\/services-clinics\/pain-institute\/appointments\/","title":{"rendered":"Pain Institute Appointments &amp; Referrals"},"content":{"rendered":"<div class=\"hero-container hero-container__hero-small_image\">\n  <div class=\"hero hero-small_image\">\n    <div class=\"hero__title_container\">\n      <h1 class=\"hero__title\">\n                  Appointments &#038; Referrals\n              <\/h1>\n              <nav class=\"breadcrumbs\" aria-label=\"Breadcrumb\">\n\t<ol class=\"breadcrumbs__list\">\n\t\t\t\t\t<li><a href=\"https:\/\/shepherd.org\">Home<\/a><\/li><li><a href=\"\">Pages<\/a><\/li>\n\t\t\t<\/ol>\n<\/nav>      \n          <\/div>\n          <div class=\"hero__image-container\">\n        <img decoding=\"async\" src=\"https:\/\/shepherd.org\/wp-content\/uploads\/2024\/11\/pain-outpatient-pain-institute-0136.jpg\" alt=\"A healthcare professional in black scrubs sits, holding a model spine, explaining to a patient seated on a bed. Another professional stands nearby, taking notes on a clipboard. The room has medical supplies and decor.\"\/>\n      <\/div>\n      <\/div>\n  <\/div>\n\n\n<div class=\"paragraph-widget paragraph-widget--link-block idf-block\">\n\t<div class=\"link-block\">\n\t\t\t\t\t<h2 class=\"link-block__label\">Explore this Clinic<\/h2>\n\t\t\t\t<ul>\n\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/shepherd.org\/treatment\/services-clinics\/pain-institute\/\" >\n\t\t\t\t\t\tPain Institute\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/shepherd.org\/treatment\/services-clinics\/pain-institute\/back-spine-treatment\/\" >\n\t\t\t\t\t\tBack &amp; Spine Treatment\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/shepherd.org\/treatment\/services-clinics\/pain-institute\/hip-leg-foot-treatment\/\" >\n\t\t\t\t\t\tHip, Leg, &amp; Foot Treatment\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/shepherd.org\/treatment\/services-clinics\/pain-institute\/head-neck-treatment\/\" >\n\t\t\t\t\t\tHead &amp; Neck Treatment\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/shepherd.org\/treatment\/services-clinics\/pain-institute\/shoulder-arm-hand-treatment\/\" >\n\t\t\t\t\t\tShoulder, Arm, &amp; Hand Treatment\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/shepherd.org\/treatment\/services-clinics\/pain-institute\/physical-therapy\/\" >\n\t\t\t\t\t\tPhysical Therapy\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/shepherd.org\/treatment\/services-clinics\/pain-institute\/psychological-therapy\/\" >\n\t\t\t\t\t\tPsychological Therapy\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/shepherd.org\/treatment\/services-clinics\/pain-institute\/care-team\/\" >\n\t\t\t\t\t\tYour Care Team\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t<\/ul>\n\t<\/div>\n<\/div>\n\n\n<div class=\"paragraph-widget paragraph-widget--text-html\">\n\t<div class=\"idf-block text-content\">\n\t\t<h2>Appointments and referrals with the Pain Institute at Shepherd Center<\/h2>\n<p>It can feel overwhelming to deal with chronic pain. But it doesn&#8217;t have to be. We want to help you feel like you have control over your life.<\/p>\n<p>The Pain Institute at Shepherd Center is one of the country&#8217;s most renowned care and treatment centers for chronic pain. That&#8217;s a testament to the expertise of our medical professionals and how we treat all our patients: with care, respect, humor, and hope.<\/p>\n<p>If you&#8217;re new to the Pain Institute, this means starting with a patient evaluation. Our team will work with you to develop your personalized care plan, including pain management, physical therapy, psychological therapy, and more.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n<div class=\"paragraph-widget paragraph-widget--text-html\">\n\t<div class=\"idf-block text-content\">\n\t\t<h2>How to request an appointment with the Pain Institute<\/h2>\n<p>The Pain Institute at Shepherd Center requires a referral for all new patients from a licensed healthcare provider. This allows us to streamline care for those in need of our services. The information below will help you learn how to request an appointment.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n<div class=\"paragraph-widget paragraph-widget--accordion idf-block accordion\" id=\"accordionFlush7861\">\n            <div class=\"accordion__accordion\">\n      <h3 class=\"accordion__title\" id=\"flush-heading_7861_1\">\n        <button class=\"accordion__trigger\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapse_7861_1\" aria-expanded=\"false\" aria-controls=\"flush-collapse_7861_1\">\n          New patient appointments<span class=\"sp-before-icon\"><\/span>\n        <\/button>\n      <\/h3>\n      <\/h2>\n      <div role=\"region\" id=\"flush-collapse_7861_1\" class=\"accordion__content\" aria-labelledby=\"flush-heading_7861_1\" data-bs-parent=\"#accordionFlush7861\">\n        <div class=\"accordion__content-wrap text-content\"><p>The Pain Institute accepts new patients with referrals from healthcare providers and specialists.<\/p>\n<p>To learn how to begin the referral process, please call our new patient coordinator at <a href=\"tel:404-603-4203\">404-603-4203<\/a> from 8:00 a.m. to 4:00 p.m. ET, Monday through Friday.<\/p>\n<\/div>\n                                  <\/div>\n    <\/div>\n          <div class=\"accordion__accordion\">\n      <h3 class=\"accordion__title\" id=\"flush-heading_7861_2\">\n        <button class=\"accordion__trigger\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapse_7861_2\" aria-expanded=\"false\" aria-controls=\"flush-collapse_7861_2\">\n          Current and returning patient appointments<span class=\"sp-before-icon\"><\/span>\n        <\/button>\n      <\/h3>\n      <\/h2>\n      <div role=\"region\" id=\"flush-collapse_7861_2\" class=\"accordion__content\" aria-labelledby=\"flush-heading_7861_2\" data-bs-parent=\"#accordionFlush7861\">\n        <div class=\"accordion__content-wrap text-content\"><p>If you are currently receiving care at the Pain Institute, you can request an appointment by calling <a href=\"tel:404-355-1144\">404-355-1144<\/a> from 8:00 a.m. to 4:00 p.m. ET, Monday through Friday.<\/p>\n<p>If you have not had an appointment with the Pain Institute in the last three years, we request that you call <a href=\"tel:404-603-4203\">404-603-4203<\/a> to connect with our new patient coordinator.<\/p>\n<\/div>\n                                  <\/div>\n    <\/div>\n          <div class=\"accordion__accordion\">\n      <h3 class=\"accordion__title\" id=\"flush-heading_7861_3\">\n        <button class=\"accordion__trigger\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapse_7861_3\" aria-expanded=\"false\" aria-controls=\"flush-collapse_7861_3\">\n          Healthcare provider referrals<span class=\"sp-before-icon\"><\/span>\n        <\/button>\n      <\/h3>\n      <\/h2>\n      <div role=\"region\" id=\"flush-collapse_7861_3\" class=\"accordion__content\" aria-labelledby=\"flush-heading_7861_3\" data-bs-parent=\"#accordionFlush7861\">\n        <div class=\"accordion__content-wrap text-content\"><p>All new patients will require a referral from a healthcare provider. You can begin the referral process for your patient by downloading and completing our <a href=\"https:\/\/shepherd.org\/wp-content\/uploads\/shepherd-pain-institute-referral-form.pdf\">provider referral form<\/a>.<\/p>\n<p>Requested patient medical records include:<\/p>\n<ul>\n<li>Demographic sheet<\/li>\n<li>Consultation notes and office visit notes<\/li>\n<li>Diagnosis reports (X-rays, CTs, MRIs, EMGs, etc.)<\/li>\n<li>Procedure notes<\/li>\n<li>Operative notes<\/li>\n<\/ul>\n<p>The completed referral form and pertinent medical records can be emailed to painreferrals@shepherd.org or faxed to 404-603-4418.<\/p>\n<\/div>\n                                  <\/div>\n    <\/div>\n  <\/div>\n\n\n<div class=\"paragraph-widget paragraph-widget--text-html\">\n\t<div class=\"idf-block text-content\">\n\t\t<h2>Appointment policies<\/h2>\n\n\t<\/div>\n<\/div>\n\n\n<div class=\"paragraph-widget paragraph-widget--accordion idf-block accordion\" id=\"accordionFlush7976\">\n            <div class=\"accordion__accordion\">\n      <h3 class=\"accordion__title\" id=\"flush-heading_7976_1\">\n        <button class=\"accordion__trigger\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapse_7976_1\" aria-expanded=\"false\" aria-controls=\"flush-collapse_7976_1\">\n          Appointment policies<span class=\"sp-before-icon\"><\/span>\n        <\/button>\n      <\/h3>\n      <\/h2>\n      <div role=\"region\" id=\"flush-collapse_7976_1\" class=\"accordion__content\" aria-labelledby=\"flush-heading_7976_1\" data-bs-parent=\"#accordionFlush7976\">\n        <div class=\"accordion__content-wrap text-content\"><p>It is very important that you attend all scheduled appointments. Availability in the Pain Institute is limited, and a missed appointment can impact timely medical refills and treatment for you and others.<\/p>\n<p>While we understand that emergencies and other unexpected situations do arise, we requests that you\u00a0<strong>provide us with 24-hour notice in the event you are unable to make an appointment and need to reschedule<\/strong>.<\/p>\n<\/div>\n                                  <\/div>\n    <\/div>\n          <div class=\"accordion__accordion\">\n      <h3 class=\"accordion__title\" id=\"flush-heading_7976_2\">\n        <button class=\"accordion__trigger\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapse_7976_2\" aria-expanded=\"false\" aria-controls=\"flush-collapse_7976_2\">\n          Arriving on time<span class=\"sp-before-icon\"><\/span>\n        <\/button>\n      <\/h3>\n      <\/h2>\n      <div role=\"region\" id=\"flush-collapse_7976_2\" class=\"accordion__content\" aria-labelledby=\"flush-heading_7976_2\" data-bs-parent=\"#accordionFlush7976\">\n        <div class=\"accordion__content-wrap text-content\"><h3 id=\"flush-heading_4918_2\" class=\"accordion__title\"><\/h3>\n<div id=\"flush-collapse_4918_2\" class=\"accordion__content\" role=\"region\" aria-labelledby=\"ac-trigger-5\" data-bs-parent=\"#accordionFlush4918\">\n<div class=\"accordion__content-wrap text-content\">\n<p>Please arrive 30 minutes ahead of your appointment time.<\/p>\n<p>If you arrive less than 15 minutes before your appointment time, we may need to reschedule your appointment. Your time with the provider is very important and arriving 15 minutes before your appointment time ensures that our nursing staff can prepare you for your visit and the providers are able to meet all your needs.<\/p>\n<\/div>\n<\/div>\n<\/div>\n                                  <\/div>\n    <\/div>\n  <\/div>\n\n\n<div class=\"paragraph-widget paragraph-widget--text-html\">\n\t<div class=\"idf-block text-content\">\n\t\t<h2>Preparing for your first appointment<\/h2>\n<p>We want to make the most of your visit here just as much as you do. Here are some tips on what to do before your first evaluation.<\/p>\n<ul>\n<li>List questions and topics you&#8217;d like to discuss with your care team.<\/li>\n<li>List of injuries you\u2019ve had.<\/li>\n<li>Document the symptoms you are experiencing and for how long.<\/li>\n<li>Bring a partner, family member, or friend who can act as a second set of ears, take notes and prompt you if you forget anything.<\/li>\n<li>Ask for clarity on anything you don&#8217;t understand. Medical terms can be daunting, and we want you to feel confident while you&#8217;re here and after you leave.<\/li>\n<\/ul>\n<h3>What to bring<\/h3>\n<p>For your first evaluation appointment, please also bring with you the following:<\/p>\n<ul>\n<li>Driver&#8217;s license or ID<\/li>\n<li>Medical insurance card<\/li>\n<li>Any pertinent radiology imaging discs (if not already provided)<\/li>\n<\/ul>\n\n\t<\/div>\n<\/div>\n\n\n\t<div class=\"paragraph-widget paragraph-widget--feature-set idf-block\">\n\t\t<div class=\"feature\">\n\t\t\t\t\t\t\t<div class=\"feature__media\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/shepherd.org\/wp-content\/uploads\/2024\/11\/shepherd-center-0075.jpg?ver=1732292319\" alt=\"A multi-story building with \"Shepherd Center\" sign and logo on the facade. The structure is made of brick and beige panels. Trees with green foliage are visible in the foreground under a cloudy sky.\" loading=\"lazy\">\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"feature__content\">\n\t\t\t\t<h3>Locating the Pain Institute<\/h3>\n\t\t\t\t\t\t\t\t\t<div class=\"feature__content-body text-content\"><p>The Pain Institute is located in the <a href=\"https:\/\/shepherd.org\/about\/locations\/mcar\/\">Marcus Center for Advanced Rehabilitation (MCAR building)<\/a>, a brand-new state-of-the-art facility located on Shepherd Center\u2019s main campus in Atlanta and offers free parking for all patients. For new evaluations or medical services, please check in at the Clinic on the sixth floor.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t<ul>\n\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t<a href=\"https:\/\/shepherd.org\/about\/locations\/mcar\/\">Directions to the MCAR Building<\/a>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\n<div class=\"paragraph-widget paragraph-widget--link-block idf-block\">\n\t<div class=\"link-block\">\n\t\t\t\t\t<h2 class=\"link-block__label\">Continue Exploring<\/h2>\n\t\t\t\t<ul>\n\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/shepherd.org\/admissions\/costs\/\" >\n\t\t\t\t\t\tCosts &#038; Insurance\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/shepherd.org\/about\/locations\/mcar\/\" >\n\t\t\t\t\t\tDirections to Pain Institute\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/shepherd.org\/admissions\/patient-experience\/amenities\/\" >\n\t\t\t\t\t\tAmenities &#038; Services\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/shepherd.org\/about\/contact-us\/\" >\n\t\t\t\t\t\tContact Us\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t<\/ul>\n\t<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Schedule an appointment with Shepherd Center\u2019s Pain Institute for expert chronic pain evaluation and personalized care.<\/p>\n","protected":false},"author":17,"featured_media":0,"parent":9187,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":true,"_tec_requires_first_save":true,"_EventAllDay":false,"_EventTimezone":"","_EventStartDate":"","_EventEndDate":"","_EventStartDateUTC":"","_EventEndDateUTC":"","_EventShowMap":false,"_EventShowMapLink":false,"_EventURL":"","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"","_EventCurrencyCode":"","_EventCurrencyPosition":"","_EventDateTimeSeparator":"","_EventTimeRangeSeparator":"","_EventOrganizerID":[],"_EventVenueID":[],"_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueState":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":"","_VenueShowMap":false,"_VenueShowMapLink":false,"_tribe_blocks_recurrence_rules":"","_tribe_blocks_recurrence_description":"","_tribe_blocks_recurrence_exclusions":"","footnotes":""},"categories":[],"class_list":["post-9222","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.1 (Yoast SEO v25.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Pain Institute Appointments &amp; 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