{"id":9213,"date":"2024-12-03T15:59:38","date_gmt":"2024-12-03T20:59:38","guid":{"rendered":"https:\/\/shepherd.org\/?page_id=9213"},"modified":"2025-05-09T17:04:13","modified_gmt":"2025-05-09T21:04:13","slug":"appointments","status":"publish","type":"page","link":"https:\/\/shepherd.org\/treatment\/services-clinics\/center-for-assistive-technologies\/appointments\/","title":{"rendered":"Center for Assistive Technologies Appointments &amp; Referrals"},"content":{"rendered":"<div class=\"hero-container hero-container__hero-small_image\">\n  <div class=\"hero hero-small_image\">\n    <div class=\"hero__title_container\">\n      <h1 class=\"hero__title\">\n                  Appointments &#038; Referrals\n              <\/h1>\n              <nav class=\"breadcrumbs\" aria-label=\"Breadcrumb\">\n\t<ol class=\"breadcrumbs__list\">\n\t\t\t\t\t<li><a href=\"https:\/\/shepherd.org\">Home<\/a><\/li><li><a href=\"\">Pages<\/a><\/li>\n\t\t\t<\/ol>\n<\/nav>      \n          <\/div>\n          <div class=\"hero__image-container\">\n        <img decoding=\"async\" src=\"https:\/\/shepherd.org\/wp-content\/uploads\/2024\/10\/shepherd-seating-clinic-0141.jpg?ver=1732748870\" alt=\"A smartphone mounted on a wheelchair is displaying an app. Two individuals in the background interact with their own phones, focusing on the screen. The setting suggests a tech-enabled healthcare or accessibility scenario.\"\/>\n      <\/div>\n      <\/div>\n  <\/div>\n\n\n<div class=\"paragraph-widget paragraph-widget--link-block idf-block\">\n\t<div class=\"link-block\">\n\t\t\t\t\t<h2 class=\"link-block__label\">Explore the Center<\/h2>\n\t\t\t\t<ul>\n\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/shepherd.org\/treatment\/services-clinics\/center-for-assistive-technologies\/\" >\n\t\t\t\t\t\tCenter for Assistive Technologies\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/shepherd.org\/treatment\/services-clinics\/center-for-assistive-technologies\/what-is-assistive-technology\/\" >\n\t\t\t\t\t\tWhat is Assistive Technology?\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/shepherd.org\/treatment\/services-clinics\/center-for-assistive-technologies\/lab\/\" >\n\t\t\t\t\t\tAccess Technology Lab\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/shepherd.org\/treatment\/services-clinics\/center-for-assistive-technologies\/driving-program\/\" >\n\t\t\t\t\t\tDriving Evaluation and Rehabilitation\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/shepherd.org\/treatment\/services-clinics\/center-for-assistive-technologies\/seating-clinic\/\" >\n\t\t\t\t\t\tWheelchair Seating &#038; Mobility\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/shepherd.org\/treatment\/services-clinics\/center-for-assistive-technologies\/care-team\/\" >\n\t\t\t\t\t\tYour Care Team\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t<\/ul>\n\t<\/div>\n<\/div>\n\n\n<div class=\"paragraph-widget paragraph-widget--text-html\">\n\t<div class=\"idf-block text-content\">\n\t\t<h2>Center for Assistive Technologies appointments and referrals<\/h2>\n<p>Shepherd Center provides assistive technology as an integral component of its continuum of care, aimed at fostering greater independence for individuals with disabilities or injuries. If you&#8217;re new to the Center for Assistive Technologies, this means starting with an evaluation with a therapist. Our team will work with you to develop your personalized plan to support your rehabilitation and recovery journey.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n<div class=\"paragraph-widget paragraph-widget--text-html\">\n\t<div class=\"idf-block text-content\">\n\t\t<h2>Access Technology Lab appointments<\/h2>\n\n\t<\/div>\n<\/div>\n\n\n<div class=\"paragraph-widget paragraph-widget--accordion idf-block accordion\" id=\"accordionFlush7879\">\n            <div class=\"accordion__accordion\">\n      <h3 class=\"accordion__title\" id=\"flush-heading_7879_1\">\n        <button class=\"accordion__trigger\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapse_7879_1\" aria-expanded=\"false\" aria-controls=\"flush-collapse_7879_1\">\n          New patient appointments<span class=\"sp-before-icon\"><\/span>\n        <\/button>\n      <\/h3>\n      <\/h2>\n      <div role=\"region\" id=\"flush-collapse_7879_1\" class=\"accordion__content\" aria-labelledby=\"flush-heading_7879_1\" data-bs-parent=\"#accordionFlush7879\">\n        <div class=\"accordion__content-wrap text-content\"><p>We accept new patients with referrals from healthcare providers and specialists for Shepherd Center\u2019s Access Technology Lab. A doctor\u2019s referral is a prerequisite before scheduling an appointment.<\/p>\n<p>To initiate the scheduling process, please follow these steps:<\/p>\n<ol>\n<li>Download the\u00a0<a class=\"\" title=\"Center for Assistive Technologies Referral Form\" href=\"https:\/\/shepherd.org\/wp-content\/uploads\/cat-referral-form-fillable-.pdf\">Center for Assistive Technologies Referral Form (PDF)<\/a>, which must be completed by your physician and faxed to us.<\/li>\n<li>Upon receipt of all necessary forms, Shepherd Center will contact you to schedule an appointment.<\/li>\n<\/ol>\n<p>If you have not been contacted within three business days after submitting the referral form, please contact Outpatient Scheduling at\u00a0<a href=\"tel:404-355-1144\">404-355-1144<\/a>\u00a0from 8:00 a.m. to 4:00 p.m. ET, Monday through Friday.<\/p>\n<\/div>\n                                  <\/div>\n    <\/div>\n          <div class=\"accordion__accordion\">\n      <h3 class=\"accordion__title\" id=\"flush-heading_7879_2\">\n        <button class=\"accordion__trigger\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapse_7879_2\" aria-expanded=\"false\" aria-controls=\"flush-collapse_7879_2\">\n          Current and returning patient appointments<span class=\"sp-before-icon\"><\/span>\n        <\/button>\n      <\/h3>\n      <\/h2>\n      <div role=\"region\" id=\"flush-collapse_7879_2\" class=\"accordion__content\" aria-labelledby=\"flush-heading_7879_2\" data-bs-parent=\"#accordionFlush7879\">\n        <div class=\"accordion__content-wrap text-content\"><p>If you are currently receiving care at the Access Technology Lab at Shepherd Center, you can request an appointment by calling the Shepherd Center Scheduling Department at <a href=\"tel:404-355-1144\">404-355-1144<\/a>\u00a0from 8:00 a.m. to 4:00 p.m. ET, Monday through Friday.<\/p>\n<\/div>\n                                  <\/div>\n    <\/div>\n          <div class=\"accordion__accordion\">\n      <h3 class=\"accordion__title\" id=\"flush-heading_7879_3\">\n        <button class=\"accordion__trigger\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapse_7879_3\" aria-expanded=\"false\" aria-controls=\"flush-collapse_7879_3\">\n          Medicaid appointments<span class=\"sp-before-icon\"><\/span>\n        <\/button>\n      <\/h3>\n      <\/h2>\n      <div role=\"region\" id=\"flush-collapse_7879_3\" class=\"accordion__content\" aria-labelledby=\"flush-heading_7879_3\" data-bs-parent=\"#accordionFlush7879\">\n        <div class=\"accordion__content-wrap text-content\"><p>Georgia Medicaid requires prior approval before an appointment can be scheduled. Please take the following steps to help us obtain Medicaid authorization for your visit.<\/p>\n<ol>\n<li>Call the Shepherd Center Scheduling Department at\u00a0<a href=\"tel:404-355-1144\">404-355-1144<\/a>\u00a0and ask for outpatient scheduling to begin the process.<\/li>\n<li>If Medicaid is your only insurance coverage, you must see your primary care physician listed on your Medicaid card or your primary care physician and obtain a referral for \u201cPT and\/or OT Evaluation and Treatment for Assistive Technology.\u201d<\/li>\n<li>Your physician can complete the referral form and fax the information to 404-350-7356. Your physician will need to send a copy of your medical history and recent progress note(s) that list your chronic (long-term) and acute (short-term) illness. This documentation must justify a need to be seen by a therapist for a wheelchair or seating evaluation. Medicaid requires that your provider has seen you within six months of the wheelchair appointment.<\/li>\n<li>Once we receive this information from your doctor, a request for authorization will be sent to Medicaid. This process takes 2-3 weeks.<\/li>\n<li>If Shepherd Center receives authorization for the evaluation, the scheduling department will contact you to schedule an appointment.<\/li>\n<\/ol>\n<p>Medicaid only authorizes one visit within a specific time frame.<\/p>\n<p>You must keep your appointment. Please arrange transportation so that you can keep this appointment. If you cancel or miss the appointment, we cannot reschedule another appointment without getting a new Medicaid authorization.<\/p>\n<\/div>\n                                  <\/div>\n    <\/div>\n          <div class=\"accordion__accordion\">\n      <h3 class=\"accordion__title\" id=\"flush-heading_7879_4\">\n        <button class=\"accordion__trigger\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapse_7879_4\" aria-expanded=\"false\" aria-controls=\"flush-collapse_7879_4\">\n          Healthcare provider referrals<span class=\"sp-before-icon\"><\/span>\n        <\/button>\n      <\/h3>\n      <\/h2>\n      <div role=\"region\" id=\"flush-collapse_7879_4\" class=\"accordion__content\" aria-labelledby=\"flush-heading_7879_4\" data-bs-parent=\"#accordionFlush7879\">\n        <div class=\"accordion__content-wrap text-content\"><p>All new patients will require a referral from a healthcare provider. You can begin the referral process for your patient by downloading and completing our\u00a0<a class=\"\" title=\"Center for Assistive Technologies Referral Form\" href=\"https:\/\/shepherd.org\/wp-content\/uploads\/cat-referral-form-fillable-.pdf\">Center for Assistive Technologies Referral Form (PDF)<\/a>.<\/p>\n<p>The completed referral form(s) and pertinent medical records can be faxed to 404-350-7356.<\/p>\n<\/div>\n                                  <\/div>\n    <\/div>\n  <\/div>\n\n\n<div class=\"paragraph-widget paragraph-widget--text-html\">\n\t<div class=\"idf-block text-content\">\n\t\t<h3>Preparing for Access Technology Lab<\/h3>\n<h4>Tips to prepare for your first appointment<\/h4>\n<ul>\n<li>List questions and topics you\u2019d like to discuss with your care team.<\/li>\n<li>List of injuries you\u2019ve had.<\/li>\n<li>Bring a care partner who can act as a second set of ears, take notes and prompt you if you forget anything.<\/li>\n<li>Ask for clarity on anything you don\u2019t understand. Adaptive equipment and medical terms can be daunting, and we want you to feel confident while you\u2019re here and after you leave.<\/li>\n<\/ul>\n<h4>What to bring for your first evaluation<\/h4>\n<ul>\n<li>Driver\u2019s license or photo ID<\/li>\n<li>Insurance card(s)<\/li>\n<li>Wheelchair and mobility devices<\/li>\n<li>Any current adaptive or assistive technologies and personal devices<\/li>\n<\/ul>\n<h4>Late arrival policy<\/h4>\n<p>It is very important that you attend all scheduled appointments.\u202fWe have a strict five-minute grace period. If patients arrive more than five minutes after their appointment, we will reschedule the appointment to a later date.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n<div class=\"paragraph-widget paragraph-widget--text-html\">\n\t<div class=\"idf-block text-content\">\n\t\t<h2>Driving Evaluation and Rehabilitation appointments<\/h2>\n\n\t<\/div>\n<\/div>\n\n\n<div class=\"paragraph-widget paragraph-widget--accordion idf-block accordion\" id=\"accordionFlush3077\">\n            <div class=\"accordion__accordion\">\n      <h3 class=\"accordion__title\" id=\"flush-heading_3077_1\">\n        <button class=\"accordion__trigger\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapse_3077_1\" aria-expanded=\"false\" aria-controls=\"flush-collapse_3077_1\">\n          New patient appointments <span class=\"sp-before-icon\"><\/span>\n        <\/button>\n      <\/h3>\n      <\/h2>\n      <div role=\"region\" id=\"flush-collapse_3077_1\" class=\"accordion__content\" aria-labelledby=\"flush-heading_3077_1\" data-bs-parent=\"#accordionFlush3077\">\n        <div class=\"accordion__content-wrap text-content\"><p>We accept new patients with referrals from healthcare providers and specialists for Shepherd Center\u2019s Driving Evaluation and Rehabilitation Program. A doctor\u2019s referral is a prerequisite before scheduling an appointment.<\/p>\n<p>To initiate the scheduling process, please follow these steps:<\/p>\n<ol>\n<li>We accept a doctor\u2019s order requesting a \u201cPT\/OT driving evaluation\u201d or a completed <a class=\"\" title=\"Center for Assistive Technologies Referral Form\" href=\"https:\/\/shepherd.org\/wp-content\/uploads\/cat-referral-form-fillable-.pdf\">Center for Assistive Technologies Referral Form (PDF)<\/a> from your physician.<\/li>\n<li>If you have a visual field cut or loss of vision in a particular direction\/side or if your distance vision is not 20\/60 or better, a <a class=\"\" title=\"\" href=\"https:\/\/shepherd.org\/wp-content\/uploads\/driving-evaluation-form-fillable.pdf\">Vision Exam and Approval for Driving Evaluation (PDF)<\/a>\u00a0will need to be completed.<\/li>\n<li>Ask your doctor to send a copy of your medical history listing your chronic (long-term) and acute (short-term) illnesses. Please fax the records to Shepherd Center at 404-350-7356.<\/li>\n<li>Upon receipt of all necessary forms, Shepherd Center will contact you to schedule an appointment.<\/li>\n<\/ol>\n<\/div>\n                                  <\/div>\n    <\/div>\n          <div class=\"accordion__accordion\">\n      <h3 class=\"accordion__title\" id=\"flush-heading_3077_2\">\n        <button class=\"accordion__trigger\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapse_3077_2\" aria-expanded=\"false\" aria-controls=\"flush-collapse_3077_2\">\n          Current and returning patient appointments<span class=\"sp-before-icon\"><\/span>\n        <\/button>\n      <\/h3>\n      <\/h2>\n      <div role=\"region\" id=\"flush-collapse_3077_2\" class=\"accordion__content\" aria-labelledby=\"flush-heading_3077_2\" data-bs-parent=\"#accordionFlush3077\">\n        <div class=\"accordion__content-wrap text-content\"><p>If you are currently receiving care at the Driving Evaluation and Rehabilitation Program at Shepherd Center, you can request an appointment by calling the Shepherd Center Scheduling Department at <a href=\"tel:404-355-1144\">404-355-1144<\/a> from 8:00 a.m. to 4:00 p.m. ET, Monday through Friday.<\/p>\n<\/div>\n                                  <\/div>\n    <\/div>\n          <div class=\"accordion__accordion\">\n      <h3 class=\"accordion__title\" id=\"flush-heading_3077_3\">\n        <button class=\"accordion__trigger\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapse_3077_3\" aria-expanded=\"false\" aria-controls=\"flush-collapse_3077_3\">\n          Medicaid appointments<span class=\"sp-before-icon\"><\/span>\n        <\/button>\n      <\/h3>\n      <\/h2>\n      <div role=\"region\" id=\"flush-collapse_3077_3\" class=\"accordion__content\" aria-labelledby=\"flush-heading_3077_3\" data-bs-parent=\"#accordionFlush3077\">\n        <div class=\"accordion__content-wrap text-content\"><p>Georgia Medicaid requires prior approval before an appointment can be scheduled. Please take the following steps to help us obtain Medicaid authorization for your visit.<\/p>\n<ol>\n<li>Call the Shepherd Center Scheduling Department at <a href=\"tel:404-355-1144\">404-355-1144<\/a> and ask for outpatient scheduling to begin the process.<\/li>\n<li>If Medicaid is your only insurance coverage, you must see your primary care physician listed on your Medicaid card or your primary care physician and obtain a referral for \u201cPT and\/or OT Evaluation and Treatment for Assistive Technology.\u201d<\/li>\n<li>Your physician can complete the referral form and fax the information to 404-350-7356. Your physician will need to send a copy of your medical history and recent progress note(s) that list your chronic (long-term) and acute (short-term) illness. This documentation must justify a need to be seen by a therapist for a wheelchair or seating evaluation. Medicaid requires that your provider has seen you within six months of the wheelchair appointment.<\/li>\n<li>Once we receive this information from your doctor, a request for authorization will be sent to Medicaid. This process takes 2-3 weeks.<\/li>\n<li>If Shepherd Center receives authorization for the evaluation, the scheduling department will contact you to schedule an appointment.<\/li>\n<\/ol>\n<p>Medicaid only authorizes one visit within a specific time frame.<\/p>\n<p>You must keep your appointment. Please arrange transportation so that you can keep this appointment. If you cancel or miss the appointment, we cannot reschedule another appointment without getting a new Medicaid authorization.<\/p>\n<\/div>\n                                  <\/div>\n    <\/div>\n          <div class=\"accordion__accordion\">\n      <h3 class=\"accordion__title\" id=\"flush-heading_3077_4\">\n        <button class=\"accordion__trigger\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapse_3077_4\" aria-expanded=\"false\" aria-controls=\"flush-collapse_3077_4\">\n          Healthcare provider referrals<span class=\"sp-before-icon\"><\/span>\n        <\/button>\n      <\/h3>\n      <\/h2>\n      <div role=\"region\" id=\"flush-collapse_3077_4\" class=\"accordion__content\" aria-labelledby=\"flush-heading_3077_4\" data-bs-parent=\"#accordionFlush3077\">\n        <div class=\"accordion__content-wrap text-content\"><p>All new patients will require a referral from a healthcare provider. You can begin the referral process for your patient by downloading and completing our <a class=\"\" title=\"Center for Assistive Technologies Referral Form\" href=\"https:\/\/shepherd.org\/wp-content\/uploads\/cat-referral-form-fillable-.pdf\">Center for Assistive Technologies Referral Form (PDF)<\/a>.<\/p>\n<p>The completed referral form(s) and pertinent medical records can be faxed to 404-350-7356.<\/p>\n<\/div>\n                                  <\/div>\n    <\/div>\n  <\/div>\n\n\n<div class=\"paragraph-widget paragraph-widget--text-html\">\n\t<div class=\"idf-block text-content\">\n\t\t<h3>Preparing for Driving Evaluation and Rehabilitation<\/h3>\n<h4>Tips to prepare for your first appointment<\/h4>\n<ul>\n<li>List questions and topics you&#8217;d like to discuss with your care team.<\/li>\n<li>List of injuries you\u2019ve had.<\/li>\n<li>List of current or ongoing issues with your current vehicle.<\/li>\n<li>Bring a care partner who can act as a second set of ears, take notes and prompt you if you forget anything.<\/li>\n<li>Ask for clarity on anything you don\u2019t understand. Adaptive equipment and medical terms can be daunting, and we want you to feel confident while you&#8217;re here and after you leave.<\/li>\n<\/ul>\n<h4>What to bring for your first evaluation<\/h4>\n<ul>\n<li>Driver&#8217;s license or photo ID<\/li>\n<li>Insurance card(s)<\/li>\n<li>Glasses\/contacts if required to drive<\/li>\n<li>Wheelchair and mobility devices<\/li>\n<li>Your vehicle, with or without adaptive equipment<\/li>\n<\/ul>\n<h4>Late arrival policy<\/h4>\n<p>It is very important that you attend all scheduled appointments.\u202fWe have a strict five-minute grace period. If patients arrive more than five minutes after their appointment, we will reschedule the appointment to a later date.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n<div class=\"paragraph-widget paragraph-widget--text-html\">\n\t<div class=\"idf-block text-content\">\n\t\t<h2>Wheelchair Seating &amp; Mobility Clinic appointments<\/h2>\n\n\t<\/div>\n<\/div>\n\n\n<div class=\"paragraph-widget paragraph-widget--accordion idf-block accordion\" id=\"accordionFlush1889\">\n            <div class=\"accordion__accordion\">\n      <h3 class=\"accordion__title\" id=\"flush-heading_1889_1\">\n        <button class=\"accordion__trigger\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapse_1889_1\" aria-expanded=\"false\" aria-controls=\"flush-collapse_1889_1\">\n          New patient appointments <span class=\"sp-before-icon\"><\/span>\n        <\/button>\n      <\/h3>\n      <\/h2>\n      <div role=\"region\" id=\"flush-collapse_1889_1\" class=\"accordion__content\" aria-labelledby=\"flush-heading_1889_1\" data-bs-parent=\"#accordionFlush1889\">\n        <div class=\"accordion__content-wrap text-content\"><p>We accept new patients with referrals from healthcare providers and specialists for Shepherd Center\u2019s Wheelchair Seating and Mobility Clinic. A doctor\u2019s referral is\u00a0a prerequisite before scheduling an appointment.<\/p>\n<p>To initiate the scheduling process, please follow these steps:<\/p>\n<ol>\n<li>Download the <a class=\"\" title=\"Center for Assistive Technologies Referral Form\" href=\"https:\/\/shepherd.org\/wp-content\/uploads\/cat-referral-form-fillable-.pdf\">Center for Assistive Technologies Referral Form (PDF)<\/a>, which must be completed by your physician and faxed to us.<\/li>\n<li>Upon receipt of all necessary forms, Shepherd Center will contact you to schedule an appointment.<\/li>\n<\/ol>\n<p>If you have not been contacted within three business days after submitting the referral form, please contact Outpatient Scheduling at <a href=\"tel:404-355-1144\">404-355-1144<\/a> from 8:00 a.m. to 4:00 p.m. ET, Monday through Friday.<\/p>\n<\/div>\n                                  <\/div>\n    <\/div>\n          <div class=\"accordion__accordion\">\n      <h3 class=\"accordion__title\" id=\"flush-heading_1889_2\">\n        <button class=\"accordion__trigger\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapse_1889_2\" aria-expanded=\"false\" aria-controls=\"flush-collapse_1889_2\">\n          Current and returning patient appointments<span class=\"sp-before-icon\"><\/span>\n        <\/button>\n      <\/h3>\n      <\/h2>\n      <div role=\"region\" id=\"flush-collapse_1889_2\" class=\"accordion__content\" aria-labelledby=\"flush-heading_1889_2\" data-bs-parent=\"#accordionFlush1889\">\n        <div class=\"accordion__content-wrap text-content\"><p>If you are currently receiving care at the Wheelchair Seating and Mobility Clinic at Shepherd Center, you can request an appointment by calling the Shepherd Center Scheduling Department at <a href=\"tel:404-355-1144\">404-355-1144<\/a> from 8:00 a.m. to 4:00 p.m. ET, Monday through Friday.<\/p>\n<\/div>\n                                  <\/div>\n    <\/div>\n          <div class=\"accordion__accordion\">\n      <h3 class=\"accordion__title\" id=\"flush-heading_1889_3\">\n        <button class=\"accordion__trigger\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapse_1889_3\" aria-expanded=\"false\" aria-controls=\"flush-collapse_1889_3\">\n          Medicaid appointments<span class=\"sp-before-icon\"><\/span>\n        <\/button>\n      <\/h3>\n      <\/h2>\n      <div role=\"region\" id=\"flush-collapse_1889_3\" class=\"accordion__content\" aria-labelledby=\"flush-heading_1889_3\" data-bs-parent=\"#accordionFlush1889\">\n        <div class=\"accordion__content-wrap text-content\"><p>Georgia Medicaid requires prior approval before an appointment can be scheduled. Please take the following steps to help us obtain Medicaid authorization for your visit.<\/p>\n<ol>\n<li>Call the Shepherd Center Scheduling Department at <a href=\"tel:404-355-1144\">404-355-1144<\/a> and ask for outpatient scheduling to begin the process.<\/li>\n<li>If Medicaid is your only insurance coverage, you must see your primary care physician listed on your Medicaid card or your primary care physician and obtain a referral for \u201cPT evaluation for seating and mobility.\u201d<\/li>\n<li>Your physician can complete the referral form and fax the information to 404-350-7356. Your physician will need to send a copy of your medical history and recent progress note(s) that list your chronic (long-term) and acute (short-term) illness. This documentation must justify a need to be seen by a therapist for a wheelchair or seating evaluation. Medicaid requires that your provider has seen you within six months of the wheelchair appointment.<\/li>\n<li>Once we receive this information from your doctor, a request for authorization will be sent to Medicaid. This process takes 2-3 weeks.<\/li>\n<li>If Shepherd Center receives authorization for the evaluation, the scheduling department will contact you to schedule an appointment.<\/li>\n<\/ol>\n<p>Medicaid only authorizes one visit within a specific time frame.<\/p>\n<p>You must keep your appointment. Please arrange transportation so that you can keep this appointment. If you cancel or miss the appointment, we cannot reschedule another appointment without getting a new Medicaid authorization.<\/p>\n<\/div>\n                                  <\/div>\n    <\/div>\n          <div class=\"accordion__accordion\">\n      <h3 class=\"accordion__title\" id=\"flush-heading_1889_4\">\n        <button class=\"accordion__trigger\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapse_1889_4\" aria-expanded=\"false\" aria-controls=\"flush-collapse_1889_4\">\n          Medicare appointments<span class=\"sp-before-icon\"><\/span>\n        <\/button>\n      <\/h3>\n      <\/h2>\n      <div role=\"region\" id=\"flush-collapse_1889_4\" class=\"accordion__content\" aria-labelledby=\"flush-heading_1889_4\" data-bs-parent=\"#accordionFlush1889\">\n        <div class=\"accordion__content-wrap text-content\"><p>A face-to-face visit is required for patients with Medicare funding who are requesting a power wheelchair, power assist device, or scooter. Medicare law requires that patients have a face-to-face examination by their physician to determine if a power mobility device is reasonable and necessary. A work order signed by the provider is also required.<\/p>\n<p>The work order, signed by your provider, must include the following information on the prescription for your wheelchair.<\/p>\n<ul>\n<li>Your name<\/li>\n<li>Description of the item ordered (e.g., power wheelchair\/manual wheelchair\/scooter)<\/li>\n<li>Date of completion<\/li>\n<li>Pertinent diagnosis\/conditions that relate to the need for a power mobility device<\/li>\n<li>Length of need<\/li>\n<li>Provider signature<\/li>\n<\/ul>\n<p>The face-to-face examination should include the following:<\/p>\n<ul>\n<li>List mobility limitations (diagnoses) and their impact on your mobility-related activities of daily living (MRADLs) in your home. Medicare defines MRADLs as bathing, dressing, feeding, grooming, and toileting in customary home locations.<\/li>\n<li>A comprehensive history and physical examination that includes height and weight.<\/li>\n<li>Prognosis.<\/li>\n<li>Physical examination with a focus on functional assessment, assessing difficulty in performing ADLs in standing or with the patient&#8217;s current device.<\/li>\n<li>Past use of a cane, walker, manual wheelchair, scooter, or power wheelchair.<\/li>\n<li>Articulating why a cane, walker, or manual wheelchair cannot meet the patient&#8217;s mobility needs within the home.<\/li>\n<li>Documenting the need even if the patient is referred for a PT\/OT wheelchair evaluation.<\/li>\n<\/ul>\n<p>The physician must keep in mind that Medicare requires that the device must be necessary for mobility inside the home to complete ADLs. Medicare will not fund equipment that is needed solely for community use.<\/p>\n<p>Suppliers will request face-to-face documentation from the physician&#8217;s chart notes\/medical records. The evaluation by the PT or OT does not take the place of the face-to-face requirement.<\/p>\n<\/div>\n                                  <\/div>\n    <\/div>\n          <div class=\"accordion__accordion\">\n      <h3 class=\"accordion__title\" id=\"flush-heading_1889_5\">\n        <button class=\"accordion__trigger\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapse_1889_5\" aria-expanded=\"false\" aria-controls=\"flush-collapse_1889_5\">\n          Healthcare provider referrals<span class=\"sp-before-icon\"><\/span>\n        <\/button>\n      <\/h3>\n      <\/h2>\n      <div role=\"region\" id=\"flush-collapse_1889_5\" class=\"accordion__content\" aria-labelledby=\"flush-heading_1889_5\" data-bs-parent=\"#accordionFlush1889\">\n        <div class=\"accordion__content-wrap text-content\"><p>All new patients will require a referral from a healthcare provider. You can begin the referral process for your patient by downloading and completing our <a class=\"\" title=\"Center for Assistive Technologies Referral Form\" href=\"https:\/\/shepherd.org\/wp-content\/uploads\/cat-referral-form-fillable-.pdf\">Center for Assistive Technologies Referral Form (PDF)<\/a>.<\/p>\n<p>The completed referral form(s) and pertinent medical records can be faxed to 404-350-7356.<\/p>\n<\/div>\n                                  <\/div>\n    <\/div>\n  <\/div>\n\n\n<div class=\"paragraph-widget paragraph-widget--text-html\">\n\t<div class=\"idf-block text-content\">\n\t\t<h3>Preparing for Wheelchair Seating and Mobility Clinic<\/h3>\n<h4>Tips to prepare for your first appointment<\/h4>\n<ul>\n<li>List questions and topics you&#8217;d like to discuss with your care team.<\/li>\n<li>List of injuries you\u2019ve had.<\/li>\n<li>List of current or ongoing issues with your current wheelchair.<\/li>\n<li>Document any seating-related symptoms you are experiencing and for how long.<\/li>\n<li>Bring a care partner who can act as a second set of ears, take notes, and prompt you if you forget anything.<\/li>\n<li>Ask for clarity on anything you don\u2019t understand. Equipment and medical terms can be daunting, and we want you to feel confident while you&#8217;re here and after you leave.<\/li>\n<\/ul>\n<h4>What to bring for your first evaluation<\/h4>\n<ul>\n<li>Driver&#8217;s license or photo ID<\/li>\n<li>Insurance card(s)<\/li>\n<li>Most current wheelchair and mobility devices provided by insurance<\/li>\n<\/ul>\n<h4>Late arrival policy<\/h4>\n<p>It is very important that you attend all scheduled appointments.\u202fWe have a strict five-minute grace period. If patients arrive more than five minutes after their appointment, we will reschedule the appointment to a later date.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n\t<div class=\"paragraph-widget paragraph-widget--feature-set idf-block\">\n\t\t<div class=\"feature\">\n\t\t\t\t\t\t\t<div class=\"feature__media\">\n\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/shepherd.org\/wp-content\/uploads\/2024\/08\/shepherd-center-0076-2.jpg?ver=1732292359\" alt=\"Outside view of the Shepherd Center building.\" loading=\"lazy\">\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"feature__content\">\n\t\t\t\t<h3>Locating the Center for Assistive Technologies<\/h3>\n\t\t\t\t\t\t\t\t\t<div class=\"feature__content-body text-content\"><p>The Center for Assistive Technologies is located in the <a href=\"https:\/\/shepherd.org\/about\/locations\/mcar\/\">Marcus Center for Advanced Rehabilitation (MCAR building)<\/a>, a brand-new state-of-the-art facility located on Shepherd Center\u2019s main campus in Atlanta and offers free parking for all patients. For new evaluations or medical services, please check in on the 11th floor.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t<ul>\n\t\t\t\t\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t<a href=\"https:\/\/shepherd.org\/about\/locations\/mcar\/\">Directions to the MCAR Building<\/a>\n\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\n<div class=\"paragraph-widget paragraph-widget--link-block idf-block\">\n\t<div class=\"link-block\">\n\t\t\t\t\t<h2 class=\"link-block__label\">Continue Exploring<\/h2>\n\t\t\t\t<ul>\n\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/shepherdcenter.tfaforms.net\/93\"  target=\"_blank\" >\n\t\t\t\t\t\tContact Us\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/shepherd.org\/admissions\/costs\/\" >\n\t\t\t\t\t\tCosts &amp; Insurance\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/shepherd.org\/admissions\/patient-experience\/housing\/\" >\n\t\t\t\t\t\tHousing Options\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/shepherd.org\/admissions\/patient-experience\/amenities\/\" >\n\t\t\t\t\t\tAmenities &amp; Services\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t<\/ul>\n\t<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Schedule an evaluation for assistive technology, driving rehab, or mobility support at Shepherd Center to enhance independence and recovery.<\/p>\n","protected":false},"author":17,"featured_media":0,"parent":3298,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":true,"_tec_requires_first_save":true,"_EventAllDay":false,"_EventTimezone":"","_EventStartDate":"","_EventEndDate":"","_EventStartDateUTC":"","_EventEndDateUTC":"","_EventShowMap":false,"_EventShowMapLink":false,"_EventURL":"","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"","_EventCurrencyCode":"","_EventCurrencyPosition":"","_EventDateTimeSeparator":"","_EventTimeRangeSeparator":"","_EventOrganizerID":[],"_EventVenueID":[],"_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueState":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":"","_VenueShowMap":false,"_VenueShowMapLink":false,"_tribe_blocks_recurrence_rules":"","_tribe_blocks_recurrence_description":"","_tribe_blocks_recurrence_exclusions":"","footnotes":""},"categories":[],"class_list":["post-9213","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.1 (Yoast SEO v25.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Center for Assistive Technologies Appointments | Shepherd Center<\/title>\n<meta name=\"description\" content=\"Schedule an evaluation for assistive technology, driving rehab, or mobility support at Shepherd Center to enhance independence and recovery.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/shepherd.org\/treatment\/services-clinics\/center-for-assistive-technologies\/appointments\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Center for Assistive Technologies Appointments &amp; 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