{"id":13453,"date":"2025-01-10T10:08:47","date_gmt":"2025-01-10T15:08:47","guid":{"rendered":"https:\/\/shepctr2025dev.wpengine.com\/?page_id=13453"},"modified":"2025-03-09T14:51:26","modified_gmt":"2025-03-09T18:51:26","slug":"case-management","status":"publish","type":"page","link":"https:\/\/shepherd.org\/treatment\/services-clinics\/ms-institute\/treatment\/case-management\/","title":{"rendered":"Case Management for MS"},"content":{"rendered":"<div class=\"hero-container hero-container__hero-small_image\">\n  <div class=\"hero hero-small_image\">\n    <div class=\"hero__title_container\">\n      <h1 class=\"hero__title\">\n                  Case Management\n              <\/h1>\n              <nav class=\"breadcrumbs\" aria-label=\"Breadcrumb\">\n\t<ol class=\"breadcrumbs__list\">\n\t\t\t\t\t<li><a href=\"https:\/\/shepherd.org\">Home<\/a><\/li><li><a href=\"\">Pages<\/a><\/li>\n\t\t\t<\/ol>\n<\/nav>      \n          <\/div>\n          <div class=\"hero__image-container\">\n        <img decoding=\"async\" src=\"https:\/\/shepherd.org\/wp-content\/uploads\/2025\/01\/case-management.jpg?ver=1740876320\" alt=\"A group of people wearing matching blue T-shirts pose together in front of a brick wall decorated with various bicycle wheels.\"\/>\n      <\/div>\n      <\/div>\n  <\/div>\n\n\n<div class=\"paragraph-widget paragraph-widget--link-block idf-block\">\n\t<div class=\"link-block\">\n\t\t\t\t\t<h2 class=\"link-block__label\">Explore this Clinic<\/h2>\n\t\t\t\t<ul>\n\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/shepherd.org\/treatment\/services-clinics\/ms-institute\/\" >\n\t\t\t\t\t\tMultiple Sclerosis Institute\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/shepherd.org\/treatment\/services-clinics\/ms-institute\/treatment\/\" >\n\t\t\t\t\t\tTreatment &#038; Services\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/shepherd.org\/treatment\/services-clinics\/ms-institute\/care-team\/\" >\n\t\t\t\t\t\tYour Care Team\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/shepherd.org\/treatment\/services-clinics\/ms-institute\/appointments\/\" >\n\t\t\t\t\t\tAppointments &#038; Referrals\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t<\/ul>\n\t<\/div>\n<\/div>\n\n\n<div class=\"paragraph-widget paragraph-widget--text-html\">\n\t<div class=\"idf-block text-content\">\n\t\t<h2>Expert patient advocates to help support, guide, and coordinate your care with confidence<\/h2>\n<p>Complex conditions like multiple sclerosis require a complex treatment plan, often encompassing multiple care specialists. To help navigate these healthcare systems, the Andrew C. Carlos Multiple Sclerosis Institute is staffed with experienced medical professionals, known as case managers and case manager associates, who serve as critical members of your expert care team.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n<div class=\"paragraph-widget paragraph-widget--text-html\">\n\t<div class=\"idf-block text-content\">\n\t\t<h2>Services our case managers provide<\/h2>\n<p>Our dedicated case managers play a vital role in ensuring a seamless and supportive care experience for our patients and their families. They act as a bridge between the patient, family, and our multiple sclerosis (MS) care team, addressing a range of needs to promote continuity of care and overall well-being.<\/p>\n\n\t<\/div>\n<\/div>\n\n\n<div class=\"paragraph-widget paragraph-widget--accordion idf-block accordion\" id=\"accordionFlush3617\">\n            <div class=\"accordion__accordion\">\n      <h3 class=\"accordion__title\" id=\"flush-heading_3617_1\">\n        <button class=\"accordion__trigger\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapse_3617_1\" aria-expanded=\"false\" aria-controls=\"flush-collapse_3617_1\">\n          Medical navigation<span class=\"sp-before-icon\"><\/span>\n        <\/button>\n      <\/h3>\n      <\/h2>\n      <div role=\"region\" id=\"flush-collapse_3617_1\" class=\"accordion__content\" aria-labelledby=\"flush-heading_3617_1\" data-bs-parent=\"#accordionFlush3617\">\n        <div class=\"accordion__content-wrap text-content\"><p>Case managers are responsible for coordinating all aspects of a patient\u2019s care and are often your first point of contact with the MS Institute. Services can include assisting scheduling appointments, reducing barriers to care, and communicating directly with the patient, family, and specialists.<\/p>\n<\/div>\n                                  <\/div>\n    <\/div>\n          <div class=\"accordion__accordion\">\n      <h3 class=\"accordion__title\" id=\"flush-heading_3617_2\">\n        <button class=\"accordion__trigger\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapse_3617_2\" aria-expanded=\"false\" aria-controls=\"flush-collapse_3617_2\">\n          Insurance and billing<span class=\"sp-before-icon\"><\/span>\n        <\/button>\n      <\/h3>\n      <\/h2>\n      <div role=\"region\" id=\"flush-collapse_3617_2\" class=\"accordion__content\" aria-labelledby=\"flush-heading_3617_2\" data-bs-parent=\"#accordionFlush3617\">\n        <div class=\"accordion__content-wrap text-content\"><p>Case managers can help with answering questions about insurance or guide you to the appropriate resource to assist you. They are also liaisons between you and your insurance provider and will advocate for appropriate care services required for your treatment plan.<\/p>\n<\/div>\n                                  <\/div>\n    <\/div>\n          <div class=\"accordion__accordion\">\n      <h3 class=\"accordion__title\" id=\"flush-heading_3617_3\">\n        <button class=\"accordion__trigger\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapse_3617_3\" aria-expanded=\"false\" aria-controls=\"flush-collapse_3617_3\">\n          Community resources<span class=\"sp-before-icon\"><\/span>\n        <\/button>\n      <\/h3>\n      <\/h2>\n      <div role=\"region\" id=\"flush-collapse_3617_3\" class=\"accordion__content\" aria-labelledby=\"flush-heading_3617_3\" data-bs-parent=\"#accordionFlush3617\">\n        <div class=\"accordion__content-wrap text-content\"><p>In addition to the care you receive at the MS Institute, case managers can help with community integration recourses from vocational training to filing disability claims and helping with paperwork for the social security disability.<\/p>\n<\/div>\n                                  <\/div>\n    <\/div>\n          <div class=\"accordion__accordion\">\n      <h3 class=\"accordion__title\" id=\"flush-heading_3617_4\">\n        <button class=\"accordion__trigger\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#flush-collapse_3617_4\" aria-expanded=\"false\" aria-controls=\"flush-collapse_3617_4\">\n          Caregiver and family support<span class=\"sp-before-icon\"><\/span>\n        <\/button>\n      <\/h3>\n      <\/h2>\n      <div role=\"region\" id=\"flush-collapse_3617_4\" class=\"accordion__content\" aria-labelledby=\"flush-heading_3617_4\" data-bs-parent=\"#accordionFlush3617\">\n        <div class=\"accordion__content-wrap text-content\"><p>Caregivers and family members often play a crucial role in supporting the health and well-being of loved ones with complex injuries and illnesses. Your case manager can provide access to resources to assist in the caregiving journey, such as financial and community-based resources.<\/p>\n<\/div>\n                                  <\/div>\n    <\/div>\n  <\/div>\n\n\n<div class=\"paragraph-widget paragraph-widget--link-block idf-block\">\n\t<div class=\"link-block\">\n\t\t\t\t\t<h2 class=\"link-block__label\">Continue Exploring<\/h2>\n\t\t\t\t<ul>\n\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/shepherd.org\/treatment\/services-clinics\/ms-institute\/treatment\/medical-clinic\/\" >\n\t\t\t\t\t\tMS Medical Clinic\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/shepherd.org\/treatment\/services-clinics\/ms-institute\/treatment\/rehabilitation\/\" >\n\t\t\t\t\t\tMS Rehabilitation\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t<li>\n\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/shepherd.org\/treatment\/services-clinics\/ms-institute\/treatment\/wellness\/\" >\n\t\t\t\t\t\tMS Wellness Program\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/li>\n\t\t\t\t\t<\/ul>\n\t<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Get expert care for multiple sclerosis with our experienced case managers.<\/p>\n","protected":false},"author":17,"featured_media":0,"parent":13656,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":true,"_tec_requires_first_save":true,"_EventAllDay":false,"_EventTimezone":"","_EventStartDate":"","_EventEndDate":"","_EventStartDateUTC":"","_EventEndDateUTC":"","_EventShowMap":false,"_EventShowMapLink":false,"_EventURL":"","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"","_EventCurrencyCode":"","_EventCurrencyPosition":"","_EventDateTimeSeparator":"","_EventTimeRangeSeparator":"","_EventOrganizerID":[],"_EventVenueID":[],"_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueState":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":"","_VenueShowMap":false,"_VenueShowMapLink":false,"_tribe_blocks_recurrence_rules":"","_tribe_blocks_recurrence_description":"","_tribe_blocks_recurrence_exclusions":"","footnotes":""},"categories":[],"class_list":["post-13453","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.1 (Yoast SEO v25.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Case Management for MS for Multiple Sclerosis | Shepherd Center<\/title>\n<meta name=\"description\" content=\"Get expert care for multiple sclerosis with our experienced case managers. 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